Although the actual scale of the issue is arguable, it's well established in the Project Management community that a very significant proportion of failed projects are due to poor requirements gathering in the early stages of defining project.
There are many approaches, and no magic solutions - but I'll outline one approach that we take, utilising a Mindmap to reduce the technobabble, and assisting the site builder and client to come to terms on a shared set of expectations.
- Capturing Requirements (you want it to make you coffee too?)
- Iterative Analysis (cleaning up the mess)
- Scoping
- Selecting Contrib Modules.
We'll walk through using a small business website scenario to illustrate the process.
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Please find resource links and session slides in original pptx and alternative formats here:
http://lab4.com.au/content/drupaldownunder-melbourne-2012
Thanks!
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A very useful method to bridge the communication gap between business/management and design/techies.
An idea I will be more that happy to implement myself.
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